We all like to shop, don’t we? And how convenient would it be to sit on your couch and order your favorite items and have them delivered at your doorstep?
Yes, this very concept is now well known as online shopping. This is something that is practiced in developed countries more religiously as compared to third world countries and the major reason behind that is the lack of trust.
Talking specifically about online shopping in Pakistan, it was an unknown territory or people living abroad only knew what it was. People were afraid to buy products online because they believed it was a scam, especially because of paying upfront for the ordered products.
The customers needed security for their payments and nobody offered that and then came the service cash on delivery, which was introduced by home shopping.
Introduction about home shopping:
Home shopping is Pakistan’s premier online shopping store and one of the leading online retailers in the country. Homeshopping was started back in 2008 with one aim i.e. to provide the best online shopping experience to the customers.
Homeshopping started off with a couple of hundred products, mostly gadgets including smartphones, laptops, tablets, but now it houses thousands of products divided into several categories. Homeshopping is arguably one of the best online stores in the country and one of the major players in the e-commerce industry of Pakistan.
Also read: How to buy baby clothes online on a budget
When home shopping was started, there wasn’t any competition and thus the competition was with itself on how to attract and how to earn the trust of the customer. Homeshopping then came up with the highly-rated COD or often known as ‘cash on delivery’ and it turned out to be the key to success. That was just one step or the way that led HSN Pakistan to success, but to stay on top it needed to improve and make it even better for the customers. There are several other services in Homeshopping Pakistan, which ensures that customers get to experience the best shopping experience while shopping online. Some of the services that played a vital role in HSN Pakistan’s success are listed below:
- Cash on delivery (COD)
- Nationwide shipping
- Price Beating Policy
- HSN Repairs Warranty with 7 days checking/replacement warranty
- HSN EMI
- Exemplary customer service
Cash On Delivery:
The ‘Cash on Delivery’ service from Homeshopping turned out to be the game-changer in the online shopping industry. It helped earn the trust of the customers and lured them towards shopping online, a territory that was not explored by the majority of the masses in Pakistan till that point and something that huge potential.
Homeshopping Pakistan now delivers nationwide and that is the reason why it has customers from all across the country.
Price Beating Policy:
Price beating policy by HSN Pakistan is one of a kind and ensures that customer gets the best price for their ordered product. All a customer needs to do is fill out a form and Homeshopping Pakistan takes care of the rest.
HSN Repairs Warranty:
Homeshopping Pakistan houses an in-house team of certified and experienced technicians thus offers very own repairs, the warranty which is bundled with 7 days checking warranty for the majority of the products.
HSN easy monthly installment program is still in its initial stages and is only limited to the city of lights, Karachi at the moment, but the online store is committed to expanding it further to other major cities.
Exemplary Customer Service:
Customer service is something that home shopping Pakistan stress upon and that is the reason why the company has one of the best customer services, ensuring that the customer’s concerns are addressed within 24 to 48 business hours.
The online shopping industry in Pakistan is worth millions and home shopping Pakistan is one of the major stakeholders. Things like hard work, dedication, putting customers before anything and finding ways to improve the online shopping experience for the customer is something that defines HSN Pakistan.
Have you purchased anything from Homeshopping? What’s your experience? Would love to know:)